top of page

PRIVACY POLICY

Effective Date: 21.01.2025

1. Introduction
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect
        •       Personal Information: Name, email address, phone number, and payment details when making reservations or orders.
        •       Non-Personal Information: Browser type, IP address, and cookies to enhance your browsing experience.

3. How We Use Your Information
        •       To process reservations, orders, or inquiries.
        •       To send promotional emails (with your consent).
        •       To improve our website and services.

4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with trusted third-party providers for operational purposes (e.g., payment processors).

5. Security
We implement strict security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights
You can request access to, correction of, or deletion of your personal information by contacting us at lily@theblackheathhouse.com

7. Cookies
Our website uses cookies to improve your experience. You can adjust your browser settings to decline cookies if preferred.

8. Changes to This Policy
We may update this Privacy Policy periodically. Please review it regularly for updates.

bottom of page